SHARKS SPORTS & ENTERTAINMENT

SAP Center • Tech CU Arena • Sharks Ice

Position Summary:

Responsible for taking in all monies for admission, skate rentals, skate sharpening, lessons and sales.

Shift Information:

• Shift lengths vary depending on business needs and can be up to 8 hours any day and time of the week including weekends and holidays

Essential Functions:

• Answers telephones and public inquiries giving information concerning public and private sessions, Learn to Skate lessons and facility usage fee rates.
• Understands and explains all of Sharks Ice programs and policies.
• General clean-up of front desk.

• Assists Hockey and Skating Managers in accepting and processing registrations as necessary.
• Provides excellent customer service and ensures that all policies are properly implemented.
• Knows emergency procedures for equipment and evacuation plan.
• Ensures the overall cleanliness of Sharks Ice.
• Performs additional duties as required.

• Knows appropriate avenues/channels to find any unknown information.

Required Qualifications:

• At this time, all SSE employees must be fully vaccinated against COVID-19 prior to working onsite at any SSE facility, unless the individual is able to telework or is otherwise eligible for an exemption in accordance with applicable law. If on-site services are required, SSE will require you to certify your vaccination status as part of the onboarding process.
• Demonstrated aptitude for working with numbers and relating to the general public.

• Excellent communication and customer service skills.
• Positive attitude, self motivated.
• Must be able to stand for long periods of time.
• Must be able to work in a cold environment.
• Must clear background check with no felony convictions and a clear driving record

• Must be able to wear SSE assigned uniform during all shifts
• Must be a team player
• Must be able to work with people of all ages
• Ability to learn new skills quickly

What We Offer:

• Hourly rate $20.15
• Employee referral bonus of $200 for every friend hired!
• Free employee parking
• 30% discount in the Sharks Pro Shop

• Fun environment
• Food and beverage discount at SAP Center, TechCU Arena, and Stanley's
• Free Barracuda tickets for most games
• Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications- in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.